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FAQ

Strong Leap Air 4K power cable: questions and answers

Thinking about running Strong Leap Air 4K from the TV's USB port instead of a wall socket? These are the questions we hear most often about the Strong Leap Air 4K power cable, each with a short and honest answer. If yours is missing, write to us.

Questions customers ask

Should I keep the original power supply?

Yes, hold on to it. It is useful for a TV without a USB port you can use, or when you want the Strong Leap Air to stay on while the TV is in standby.

My TV has more than one USB port. Which should I use?

Try each one. Some TVs deliver more current on one port than on another, so the best port is the one where the Strong Leap Air runs without restarting.

I also have a Strong Leap Una. Does the same cable work?

Yes. The Una has been tested with it too, so one power cable covers both sticks.

Is the Strong Leap Air included?

No. You get the power cable only. Keep using your own Strong Leap Air and plug it into the TV's HDMI port as before.

How quickly will it arrive, and can I send it back?

Orders placed before 13:00 on a working day leave the same day, and always within 3 working days. Shipping is €15 within the EU and €29 to the rest of Europe, tracked with DHL. You can return it within 14 days of delivery and you cover the return postage. Details are in our terms and conditions.