Information on the processing of personal data
Through this document, you will receive information about how your personal data is processed by www.smartpowercable.com (Wifi.se Sweden AB SE556421121611) with headquarters Wifi.se – Box 24206, 104 51 Stockholm.
Your privacy is important to us and we therefore make every effort to protect your personal data in the best possible way. In this document, you will receive information about how we, as the data controller, process all personal data collected about you, by us, when you or the company you represent make a purchase. If you have any questions regarding our processing of your personal data or if you want to exercise any of your rights that we describe below, you are welcome to contact us at the contact details shown above.
Personal data that we process about you
The personal data that we process is the data that you have provided to us or that we have collected from you or a third party.
Personal data that you have provided to us:
When you as a customer enter into an agreement with us, you will provide certain information about yourself. The information you provide can be, for example, your name, your personal ID, your customer number, your contact and address details and your credit card number. We may also process other personal data about you that you provide to us as a customer.
Personal data we have collected from you or a third party:
When you enter into an agreement for the purchase of a product or service with us, we will collect information about your purchase, possible service or repair, payment and information about the product.
Purpose and legal basis for the processing of your personal data
For the following purposes, we process your personal data to fulfill our agreement or take measures that you request before entering into an agreement:
- If you, as a customer or representative of a company, make a purchase, we process your name, personal ID number, your customer number, your contact and address details and your credit card number for the purpose of administering our customer relationship including your payment. We also process this information to fulfill our obligations arising from the agreements you have entered into with us and to provide you with the information about the products and services you have requested from us, e.g. to send service reminders under an ongoing service agreement in the manner you have chosen, i.e. via SMS, email or postal delivery.
- If you request a quote from us, we process your name, your contact details and information about the quote during the quote’s validity period in order to be able to contact you to follow up on the quote and take measures at your request before a possible agreement is concluded.
- In order to handle any complaints or to be able to fulfill any warranty obligations arising from our agreement with you or the company you represent, we process your name, your contact details, information about your purchase and carried out troubleshooting and which work that has been performed, including information about any vehicles, parts or products that have been repaired, replaced or installed.
- In order to be able to establish your identity and request credit checks when one is required according to the agreement, we process information about your name and social security number as well as information about your financial situation. The processing of your social security number is clearly justified in view of the importance of secure identification.
- For certain purposes, we process your personal data with the support of a balancing of interests as a legal basis for the processing. In the balancing of interests, we have assessed that our legitimate interest in carrying out the processing outweighs your interest and your fundamental rights in not having your personal data processed. What is our legitimate interest is stated below. If you want to know more about how we have made this assessment, please contact us. You can find our contact details at the beginning of this privacy policy.
For the following purposes, we process your personal data based on a balancing of interests
- If you request a quote from us, we process your name, your contact details and information about the quote in support of our legitimate interest in being able to facilitate you as a potential customer and to send you marketing. The purpose of the processing is to be able to contact you and follow up on the quote as well as send direct marketing via e-mail, SMS and postal mail so that you can receive an updated quote with the same information and options as when the quote was issued.
- We process your name and contact details such as email, telephone number and address in order to communicate with you as a customer or customer representative by sending direct marketing and newsletters, service reminders and customer surveys via post, email or SMS. Our legitimate interest is to be able to communicate with you who have previously made a purchase.
- We process your name and contact details in order to communicate with you as a potential customer by sending direct marketing and newsletters via post, email or SMS. This applies on the condition that you provided your personal data voluntarily, on our webpage, during a convention or other event. Our legitimate interest in processing your personal data is to be able to communicate with you as a potential customer for marketing purposes.
In addition to the processing of your personal data stated above, we also carry out processing that is necessary to comply with the applicable law, regulation or authority decision. For example, we save information about your agreement with us and purchase history to the extent necessary to comply with applicable accounting and tax legislation.
Who can access your personal data?
As a starting point, your personal data will only be processed by us.
We will however share your personal data with actors who process personal data on our behalf, so-called personal data processors. For marketing purposes, we may share your contact details with advertising agencies and printers for e.g. printing and distribution of mailings.
Your personal data will be disclosed to the following actors who are themselves responsible for the processing of your personal data:
- For payment or credit information, we may share information about your card number or social security number as well as information about your financial situation to payment intermediaries and credit companies.
As a general rule, we and our partners only process your personal data within the EEA. In cases where personal data is processed outside the EEA, this is only done in accordance with current data protection legislation. If you would like more information about the transfer or if you would like a copy of the appropriate safeguards, please contact us.
How long do we store your personal data?
We never process your personal data for a longer period of time than is permitted according to the applicable law, regulation, practice or authority decision. Personal data that we process in order to fulfill our agreement with you is processed as a starting point during the time it is necessary for us to be able to administer the contractual relationship and fulfill our commitments in relation to you. In order to comply with mandatory law, because you have given your consent to it or because we have the right to do so according to a balancing of interests, we may, however, save your personal data for a longer period of time in accordance with below.
- For accounting purposes, in accordance with applicable accounting legislation, we save information required by such law about our agreement with you for seven years.
- In accordance with applicable law, we are entitled to store your contact details for direct marketing purposes for a period of time after your purchase or after our agreement has expired. Depending on what the agreement relates to, this time varies. o If you request a quote, we save your name, contact details and information about the quote in order to be able to contact you and follow up on the quote as well as send direct marketing via e-mail, SMS and postal mailings during the time the quote is valid and for a period thereafter in a total of a maximum of 3 months from registration of the personal data and issuance of the quote.
- If your personal data has been collected from someone other than yourself and relates to contact information in your capacity as a representative of a company or organization, we save your contact information for marketing purposes for a maximum of 3 months from the date of collection.
- In order to handle any complaints or warranty obligations, we save your name, your contact details, information about your purchase, completed troubleshooting and what work has been carried out as well as what parts or products have been repaired, replaced or installed during three years from the day of the product delivery.
- Your personal data may be saved longer than stated above to the extent that we are obliged to do so according to law, regulation or authority decision.
Sensitive personal data
We do not have the right to process sensitive personal data within the framework of our customer administration.
Your rights
According to the data protection regulation, you have several rights regarding the processing of your personal data.
Revoking a given consent
Consent only needs to be obtained if we cannot support our processing of personal data on any other legal basis. If you have given consent for any treatment, e.g. because we want to carry out processing that goes beyond the agreement or what is included in a balancing of interests, you have the right to withdraw all or part of a given consent at any time. The withdrawal of your consent does not affect the lawfulness of processing based on consent before this withdrawal.
Right to access
You have the right to receive confirmation of whether personal data concerning you is being processed and to have access to information about how the personal data is processed, e.g. the purposes of the processing and which categories of personal data the processing applies to. You also have the right to receive a copy of the personal data that is being processed.
Right to rectification
You have the right to have incorrect personal data corrected without undue delay, and, taking into account the purpose of the processing, to supplement incomplete personal data, i.a. by providing supplementary information.
Right to erasure (The right to be forgotten)
Under certain conditions, you have the right to request the erasure of your personal data from us. Such conditions exist if the personal data is no longer necessary for the purposes for which it was collected or processed, if you withdraw your consent on which the processing is based and there is no other legal basis for the processing, if you object to the processing and there is no legitimate reason to continue with the processing that weighs more heavily, when the personal data has been processed in an illegal manner or if the personal data must be deleted to fulfill a legal obligation to which we are subject.
You do not always have the right to be deleted. If we e.g. need your personal data to be able to complete an agreement with you or to administer a complaint case, the data does not need to be deleted.
Right to restriction of processing
Under certain conditions, you have the right to request that the processing of your personal data be restricted. Such conditions exist if you dispute the correctness of the data (but only for a period of time that gives us the opportunity to check this), if the processing is illegal and you object to the deletion of the personal data and instead request a limitation of the use of the data, if you need the personal data to assert or defend legal claims despite the fact that we no longer need the personal data for the purpose of the processing or if you have objected to the processing pending verification of whether our legitimate reasons for processing your personal data outweigh your reasons.
The personal data does not need to be restricted if all the data we process is correct and necessary to fulfill an agreement entered into with you.
Right to object to processing
You have the right to object at any time to the processing of your personal data based on a balancing of interests. We may no longer process personal data unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms or if it is for the establishment, exercise or defense of legal claims. You also have the right to object to your personal data being processed for marketing purposes. If you object to marketing, your personal data will no longer be processed for such purposes.
You cannot object to such processing which is necessary for us to be able to fulfill an agreement entered into with you.
Right to file a complaint
You have the right to file a complaint with a regulatory authority in the country where you are domiciled, where you work or where the alleged infringement was committed.
Right to data portability
You also have the right, under certain conditions, to obtain the personal data concerning you that you have provided to us in a structured, generally used and machine-readable format and have the right to transfer these to another personal data controller (data portability). The right to data portability exists when the processing is based on consent or on an agreement and the processing is automated. You have the right to transfer the personal data directly from the member company to another personal data controller when this is technically possible.
Contact Us
If you want to exercise your rights as above or otherwise want to get in touch with us for a reason of our processing of your personal data, you can do so by contacting us by post, e-mail or telephone.
You can find our contact details at www.smartpowercable.com
Form to apply for register extract is provided by us upon request.
Validity
This information on the processing of personal data was established on 2023-09-15.
